Information for Dealers/Resellers of Castlemoyle Books/Spelling Power Products

This page is found at: SpellingPower.com/DealerPolicies/

Discount Schedule

All prices listed in our dealer catalogs and literature are the retail price and are subject to change without notice. Castlemoyle Books’ dealer discounts are available only to authorized firms. All others may purchase books from established retailers at full retail prices. A dealer application and a resale certificate must be filed with us before or with your first order.

 

We offer the following discounts to dealers:

1-49 ........................................40%
50-99 .......................................45%
100 -249 ....................................50%
250-500 .....................................51.5%
501-999 .....................................53%
1000 plus ...................................55%

 

Student Record Books and Recipes For Fun! are sold in multiples of five only, which count as one (1) item for discount purposes.

 

The maximum discount for Activity Task Cards and the Magnetic Alphabet Tiles in Storage Box, and Word Bank Box w/ Cards  is 40%, but they count toward higher discounts on your total order.

Whole Case Discounts

 

You may add an additional two (2) percent to your discount when you purchase the following titles in full case quantities:

 

Spelling Power ................................. 12 books
Student Record Books (all one color)  .......... 40 books
Home School High School ........................ 20 books
Lear, Limericks & Literature ................... 20 books

Discounting/Wholesaling

Wholesaling products published by Castlemoyle Books to other dealers is not allowed. Persons and firms marketing Castlemoyle Books to the public must have prior authorization from us. A Dealer Application and Agreement and a Retail Certificate Form must be on file in our office.

Restocking Packages

We offer two product packages which give you higher discounts. No substitutions or changes may be made on these packages. From time to time we offer other restocking packages. Please watch your mail for these special offers.

How to Order

We prefer written orders. You can fax to 509-843-3183 or email to orders@castlemoyle.com. Use our Fax Order Form (opens in a new browser window), your own purchase order, or your store letterhead or other piece of paper. Please be sure to include all the information necessary to properly process and ship your order. Use your account number whenever possible to avoid confusion with other accounts with similar names. We must be given a physical street address to process shipment.

 

While we prefer written orders, we are happy to take your telephone order. Our direct line is 509-843-5009. If you are connected to our voice mail, please leave a message with your store's name, your name, and a call-back phone number.

 

We do our best to have your order processed and shipped within 48 hours (excluding Sunday). If you have not heard from us within 2 working days - Please call! It may indicate a fax or e-mail problem.

Shipping Methods

We generally ship wholesale orders using United Parcel Service (UPS) ground service. We are willing to ship by USPS Media or Priority Mail. To ship via UPS we must have a physical street address, please make sure you include it on your order. If you prefer other specific shipping procedures, please indicate this at the time order is submitted. We may charge additional handling fees for shipping procedures that deviate from our normal procedures.

Drop Shipping

We are glad to drop ship items to you at an alternative address (i.e. convention, conference, or hotel) or to your retail customers. You will receive the same discount as you would if we shipped to your regular address. We charge you the actual shipping costs. We do not charge any "extra" fees for drop shipped orders. You pay for the product, the shipping, and a $2/order handling just as if it were an order going to your store.

 

Please use a separate form for each drop-ship order and put your alternative address or your  customer’s address in the ship to address. If you send several drop-ship orders or a combination of dropship and store orders at the same time, your discount is calculated based on the total quantity ordered. Our $2 per order surcharge is applied only once to the entire order. For instance, if you have one drop shipment, you will pay one postage charge plus $2. If you have three drop shipments (placed at one time), you will be charged for three actual postage charges plus one $2 surcharge.

 

For more information, please see the page titled “Drop Ship Service” in this section.

Shipping Charges

We calculate shipping charges at the actual UPS charges, including appropriate insurance if requested, according to the current UPS fee schedule. A $2 per order surcharge is added for handling fees.

Returns

Books may be returned for credit against other purchases at any time within one year of the invoice date provided that they are in resaleable condition (shrink wrapped items must still be in original wrapper and there should be no evidence of your pricing stickers or shop wear.) When items are discontinued or revised you will be given at least 30 days notice and an open exchange period will be announced. No returns or exchanges are accepted on discontinued items beyond the open exchange period.

 

Dealers are responsible for return shipping/postage fees. You may be assessed a restocking fee on stock returned for reasons other than damage or defect. Restocking fee does not apply to Spelling Power manuals returned by your customers under our 100% guarantee policy.

 

No returns or exchanges are accepted on discontinued items beyond the open exchange period. Dealers are responsible for return shipping/postage fees. Returns of currently on sale materials made more than one year after invoice date will be subject to a 12% "restocking" fee.

Damaged Goods/Shipments

All items are in perfect condition when they leave our warehouse. We realize that some packages receive less than gentle handling by our friends at UPS and the Postal Service. Therefore, please inspect your packages upon arrival. If you should receive books or other items which have been damaged in route, please save the shipping carton with the UPS or USPS label including any bar codes. Review our policies on Inspecting Shipments

 

Please check the quantity of boxes you receive before you sign for the shipment — inform shipper of missing boxes immediately — Do not sign that you have received 5 boxes unless you actually have received 5 boxes! Castlemoyle Books and the shipper can not be responsible for missing boxes if you have signed for them.

 

While shortages within undamaged packages are rare because of our "triple-check packaging process," we are human. Therefore, check your shipments immediately for damage and shortages. Claims for damaged merchandise or “shortages” must be made within thirty (30) days of our shipping date.

Castlemoyle Books

694 Main Street, PO Box 520, Pomeroy WA 99347/

509-843-5009 -- castlemoyle@gmail.com

Office Hours are 9 a.m. to 4 p.m., Pacific Time